MOST RELIABLE ON THE MARKET
Kyocera Devices Receive BERTL’s Readers’ Choice Platinum Award Determined by Equipment Buyers and Users

Fairfield, New Jersey, February 9, 2005 - Kyocera Mita America, one of the world's leading document imaging companies, today announced that it has been honored with the BERTL Platinum Award in the category of monochrome reliability. The award is the result of a worldwide end-user survey conducted by BERTL to determine the manufacturer who provides the most reliable digital copier, multifunctional product (MFP) and printer product line in the world as rated by actual end-users.

“Reliability is a major factor in maintaining productivity in any enterprise,” said Elizabeth McNichol, vice president of corporate relations for BERTL. “BERTL is continually impressed with Kyocera’s ability to develop high performance, reliable products that offer the lowest total cost of ownership.”

Over the past year, BERTL conducted a worldwide survey covering 23 manufacturers’ copier, printer and MFP performances across a range of areas. Responses were received from enterprise buyers and technical professionals in 47 countries, responsible for managing over 175,000 devices in total. Respondents were questioned on the most important issues affecting their digital imaging equipment purchasing decisions, such as ease of use, productivity, reliability, service and support, image quality and pricing.

“Kyocera is honored by this worldwide recognition for the reliability of our monochrome line of digital copiers, MFPs and printers,” said Michael Pietrunti, senior vice president, marketing and technical services, for Kyocera Mita America. “This is a significant recognition for Kyocera given that the BERTL Readers’ Choice Awards are selected by some of the most experienced, technically savvy and discerning digital imaging equipment buyers and users. This award – the only one that is based upon the opinions and experiences of actual equipment buyers and users, is evidence of Kyocera’s heritage in providing end-users with cost-effective products and reliable performance they can count on.”

ABOUT BERTL
BERTL® is the premier source for objective, independent product-evaluation reports and comparative analyses on digital imaging devices and software. BERTL’s evaluation reports, customer satisfaction research, awards and product ratings are undertaken entirely at BERTL’s expense for the benefit of its international subscriber base. At all times, BERTL’s primary focus is the end user. BERTL publishes the world’s largest library of evaluation reports on copiers, printers, MFPs, fax and color and production devices. The reports are available in a range of specialized subscription services: Color at Work®, LabCheck®, ITchat® and Imaging at Work®. Also available is the DataCheck® service, a database of over 4,000 products covering all major manufacturers

Kyocera Mita Ratings Top 14 of 15 Categories Including Product Reliability, Ease of Maintenance and Image Quality

Fairfield, New Jersey – August 19, 2003 - Kyocera Mita, one of the world's leading document imaging companies, was honored for the second year in a row with top ratings in the second annual multi-functional product (MFP) survey of service managers throughout the United States conducted by Industry Analysts, Inc. Kyocera Mita received the highest supplier rating for MFPs and scored well above competitors in such categories as reliability, quality and cost of service. Results of the survey are published in the July 2003 issue of Industry Analysts, Inc.’s monthly newsletter, The Office Products Analyst (OPA).

“This survey shows that the dealers are still impressed with the reliability of Kyocera Mita’s line of MFPs,” said Andy Slewetsky, vice president, Industry Analysts, Inc. “Out of the 15 areas that we asked service managers to rate, Kyocera Mita had the most top honors with 14. In addition, Kyocera Mita has nine models on the recommended purchase list, more than any other vendor in the survey. We congratulate Kyocera Mita for its dedication to providing dealers and end-users with a product that provides peace of mind and reliability.”

The Office Products Analyst performed 152 interviews with dealer service managers in copier dealerships nationwide - which represents nearly 50,000 installed MFPs. Ratings, were compiled using a scale of one to ten, with ten representing the highest rating. Out of the 15 categories, technicians gave Kyocera Mita highest rating in 14 of 15 categories, including Product Reliability (9.1), General Ease of Maintenance (9.2), Copy and Print Image Quality (9.1, 9.2) and an overall rating of 9.0.

OPA also compiled a ‘Recommended Purchase’ and ‘Best of Class’ list. Based upon the perceptions of service managers interviewed who have serviced each model, Kyocera Mita has recorded nine models on this year’s ‘Recommended Purchase’ list and three ‘Best in Class’ models which include the KM-2530 (Rated the highest of all units, 9.6), KM-5530 and the KM-6330.

“Kyocera Mita is honored that dealers and service managers across the country consider our line of digital MFPs to be the most reliable products in the industry,” said Michael Pietrunti, vice president of marketing, Kyocera Mita. “With our advanced technology and long-life consumables, dealers and end-users can be confident that they’re getting the most reliable and productive products available in the market.”

About Industry Analysts:
Industry Analysts, Inc. publishes The Office Products Analyst, a monthly newsletter devoted to the cost/performance analysis of office products. Founded in 1974, Industry Analysts, Inc. is a marketing and management-consulting firm with offices in Rochester, NY and Fairfield, NJ. It specializes in research, product testing and training program development for the office automation industry. Industry Analysts, Inc. is a veteran member of the Business Technology Association (BTA) and has exhibited at the annual BTA show and convention for many years.
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